1.0 - HOW DOES HOMESFORSTUDENTS.CO.UK WORK?


  1. 1.1 - Which cities does HomesforStudents.co.uk operate in?
  2. 1.2 - What does it mean to place an ad (List)?
  3. 1.3 - How can I place a free ad?
  4. 1.4 - What are the benefits to placing a free ad?
  5. 1.5 - How current are the listings?
  6. 1.6 - Will my personal information be sold to other companies?
  7. 1.7 - Why use HomesforStudents.co.uk when there are other student accommodation websites?
  8. 1.8 - How many listings can I post on my account?


2.0 - SUBSCRIPTION AND LISTING ISSUES?


  1. 2.1 - What is the purpose of the my favourites?
  2. 2.2 - I forgot my login information, please help!
  3. 2.3 - Can i delete my listing or subscription?
  4. 2.4 - Someone contacted me, why can't I see his/her profile?
  5. 2.5 - How can I maximize my chance of finding a suitable match?
  6. 2.6 - How long does it take to find a roommate?


3.0 - EMAIL RELATED QUESTIONS


  1. 3.1 - I can not read the email you sent me, is something wrong?
  2. 3.2 - Do I need an email address to use HomesforStudents.co.uk?
  3. 3.3 - Can I be notified by email of new matches?
  4. 3.4 - I received an email with mathing results. I can't click on the link? How can I contact these people?


1.0 - HOW DOES HOMESFORSTUDENTS.CO.UK WORK?
  1. WHICH CITIES DOES HOMESFORSTUDENTS OPERATE IN?
    • • Currently HomesforStudents is operating all over the United Kingdom. If we have missed your city from our database, please let us know and we can get it added a.s.a.p

  2. WHAT DOES IT MEAN TO PLACE/LIST AN AD?
    • • Placing an ad will allow others to see what you are looking for, and allow you to see what/who is available
    • • Registered members can contact you. It will also allow you to be notified of all new matching results.

  3. HOW CAN I PLACE/LIST A FREE AD?
    • • Select a City or University in which you are looking for a room / have a room or a property to rent
    • • Select the link that applies the best
    • • I have a room / I have a whole property to rent
    • • I am looking for a room / I am looking for a whole flat

  4. WHAT ARE THE BENEFITS TO PLACING/LISTING A FREE AD?
    • • You have no cost but tremendous exposure
    • • Registered members contact you directly (Free)
    • • You can send emails to all members (Free)
    • All members have instant access to your emails and will contact you back (Free)
    • • Instant notification of matching results to preview (Free)
    • • 24h/7days listing access (Free)
    • • Automated listing update/delete notification by email (Free)
    • • SUBMIT UP TO 8 PHOTOS OF YOURSELF OR of your HOME (Free)
    • • Access to the customer support (Free)
    HOW CURRENT ARE THE LISTINGS?
    • • The new, and updated ads will show "Here in the last 48h"
    • • We update our database on a daily basis to make sure that listing that appear are current.

  5. WILL MY PERSONAL INFORMATION BE SOLD TO OTHER COMPANIES?
    • • NO! We do not sell or share your personal information with other companies if you don’t specifically opt-in to receive our partners’ offers.

    HOW MANY LISTING CAN I POST ON MY ACCOUNT
    • • In our new system, you can post two ads in both “I have a room” and “I need a room” category.
    • Property Managers: we do offer a plan which allows up to 1000 adverts per account)


2.0 - SUBSCRIPTION AND LISTING ISSUES?
    WHEN I LISTED/SUBSCRIBED I WAS LOOKING FOR A ROOM, NOW I HAVE A ROOM FOR RENT. HOW CAN I LOOK AT PEOPLE WHO NEED A ROOM?
    • • You can post a new listing within the same account. Just click on “Manage my account” on the left hand side menu and post a new listing in the appropriate category. You can either keep your former listing active or deactivate it.

  1. WHEN I LISTED/SUBSCRIBED I HAD A ROOM FOR RENT, NOW I NEED A ROOM. HOW CAN I LOOK AT ROOMS?
    • • You can post a new listing within the same account. Just click on “Manage my account” on the left hand side menu and post a new listing in the appropriate category. You can either keep your former listing active or deactivate it.

  2. WHAT IS THE PURPOSE OF THE MY FAVORITES?
    • • The favorites folder allows you to keep track of those you have contacted, and wish to contact.
    • • Easily access the profiles you are looking at without having to look through the results to find them.
    • • Remove those from your favorites that are not interested/will not work out to keep your contacts in order and up to date.

  3. I FORGOT MY LOG IN INFORMATION. HELP…
    • • The email address you are receiving our updates on is the one you have used for your account
    • • You can request your password to be emailed to you by clicking onto the "I forgot my password" link in the member login section
    • • A pop up window will appear asking you to enter the email address you provided on sign up
    • • Check your personal email inbox, your password will be waiting for you!

  4. CAN I DELETE MY LISTING OR SUBSCRIPTION?
    • • Yes, you can log on to our web site with your User ID & Password
    • • In the Manage my Ads/Account link, select the "Delete" link or the "Deactivate" link
    • • "Delete" will completely remove the advert, and all messages sent/received. "Deactivate" turns the ad off, while retaining all information for future access

  5. SOMEONE CONTACTED ME, WHY CAN'T I SEE HIS/HER PROFILE?
    • • If a member removes their profile from the service before you have the oppurtunity to access their message, the message and profile are no longer accessible.

  6. HOW CAN I MAXIMIZE MY CHANCE IN FINDING A SUITABLE MATCH?
    • • Give yourself plenty of time to find a student accommodation
    • • Persistence is a plus
    • • Return all messages and use the Favorites organizer to manage your time
    • • Contact all possible matches
    • • Add photos of your rental/yourself to your ad. Advertisements with photos receive up to 3 TIMES more attention
    • • Provide a phone number in your emails to get the quickest replies

  7. HOW LONG DOES IT TAKE TO FIND A STUDENT ACCOMMODATION?
    • • The amount of time depends on the request of both parties
    • • Hear it from our clients read their testimonials

  8. DO I NEED AN EMAIL ADDRESS TO USE HOMESFORSTUDENTS?
    • • Yes, you do need an email address. We will send you updates (if requested) of new matches to your email so you will know when to log in, saving you time
    • • There are many search engines who offer free email accounts

    email related issues
      CAN I BE NOTIFIED BY EMAIL OF NEW MATCHES?
      • • Yes, we can notify you automatically by email. JUST MAKE SURE TO SELECT THIS OPTION WHEN YOU ARE LISTING OR SUBSCRIBING.
      • • Or you can access the site 24/7 with your User ID and Password and select that option in the search filters on your member page

    1. I RECEIVED AN EMAIL WITH MATCHING RESULTS. I CAN'T CLICK ON THE LINK? HOW CAN I CONTACT THESE PEOPLE?
      • • Visit your member page
      • • The matches you received will appear in your matching results